EquityJet

SMS/Text Messaging Terms & Conditions

Last Updated: August 11, 2026

These SMS/Text Messaging Terms & Conditions ("SMS Terms") govern text messages sent by or on behalf of EquityJet, Inc. to customers who have agreed to receive SMS/text message communications from EquityJet.

By providing your mobile telephone number and consenting to receive text messages from EquityJet, you agree to these SMS Terms.

1. SMS Program Description

EquityJet uses SMS/text messaging to communicate with existing customers regarding aviation services and customer-service matters.

Messages may include, but are not limited to:

  • Flight scheduling and itinerary information

  • Flight confirmations, changes, delays, and other scheduling updates

  • Arrival, departure, and other flight-related notifications

  • Coordination regarding upcoming or active flights

  • Responses to customer questions and requests

  • Customer-service communications

  • Other transactional or service-related communications concerning a customer's relationship with EquityJet

EquityJet's customer-service SMS program is intended for informational and transactional communications. Consent to receive these messages does not constitute consent to receive unrelated marketing or promotional text messages.

2. Consent to Receive Text Messages

By opting in to receive SMS/text messages from EquityJet, you authorize EquityJet to send text messages to the mobile telephone number you provided.

Consent may be provided through an online form, written agreement, verbal request, text-message interaction, or another method through which you affirmatively request or agree to receive SMS communications from EquityJet.

Consent to receive SMS messages is not a condition of purchasing goods or services from EquityJet.

If you initiate a text-message conversation with EquityJet, EquityJet may respond to your message and communicate with you regarding the request or conversation you initiated.

3. Message Frequency

Message frequency varies based on your flights, scheduling activity, service requests, and interactions with EquityJet.

Because messages are primarily related to flight operations, scheduling, and customer-service communications, the number and frequency of messages may vary depending on your individual circumstances.

4. Message and Data Rates

Message and data rates may apply to SMS/text messages sent to or received from EquityJet.

Your wireless carrier's standard messaging and data rates, policies, and terms may apply. EquityJet is not responsible for charges imposed by your mobile carrier.

5. Opting Out

You may opt out of receiving SMS/text messages from EquityJet at any time by replying STOP to a message from EquityJet.

You may also communicate another clear request to stop receiving text messages, such as "unsubscribe," "cancel," "end," or "quit."

After submitting an opt-out request, you may receive one final confirmation message indicating that you have been unsubscribed. After your opt-out request has been processed, EquityJet will no longer send SMS messages to that mobile number unless you subsequently provide consent to receive messages again.

Opting out of SMS communications does not prevent EquityJet from communicating with you through other methods when necessary, including telephone calls or email.

6. Help and Customer Support

For assistance with EquityJet SMS/text messaging, reply HELP to a message from EquityJet.

You may also contact EquityJet at:

EquityJet, Inc.
1011 NW Lou Holland Dr.
Kansas City, MO 64116
Phone: 816-573-EJET (3538)

7. Supported Carriers and Delivery

SMS/text messaging services are provided through third-party telecommunications providers and wireless carriers.

Wireless carriers are not liable for delayed or undelivered messages.

Delivery of SMS messages may be affected by circumstances outside EquityJet's control, including carrier availability, network conditions, mobile device functionality, service interruptions, and other technical conditions.

EquityJet does not guarantee that every SMS message will be delivered or received within a particular period of time.

8. Customer Responsibilities

You are responsible for providing EquityJet with an accurate and current mobile telephone number.

If your mobile telephone number changes or is transferred to another person, you should notify EquityJet or opt out of SMS communications before discontinuing use of that number.

You represent that you are authorized to receive messages at the mobile number you provide to EquityJet.

9. Privacy

EquityJet respects the privacy of its customers and handles information collected through its SMS program in accordance with its Privacy Policy.

Mobile information collected for EquityJet's SMS program, including mobile telephone numbers and SMS consent information, will not be sold, rented, or shared with third parties for their own marketing or promotional purposes.

Information may be shared with service providers that assist EquityJet in providing SMS communications and related business services when necessary to operate the messaging program. Such service providers may only use the information as necessary to provide services on EquityJet's behalf.

For additional information regarding how EquityJet collects, uses, and protects personal information, please review the EquityJet Privacy Policy.

10. No Marketing Consent

EquityJet's SMS program described in these Terms is intended for customer-service, flight, scheduling, and other transactional or informational communications.

Participation in this SMS program does not constitute consent to receive unrelated promotional or marketing SMS messages from EquityJet.

If EquityJet establishes a separate promotional SMS program in the future, any additional consent required for those communications will be obtained separately.

11. Changes to These SMS Terms

EquityJet may update these SMS Terms from time to time to reflect changes to its messaging practices, services, technology, or applicable requirements.

The most current version of these SMS Terms will be made available through EquityJet's website.

Continued participation in the SMS program following an update will be subject to the then-current SMS Terms, to the extent permitted by applicable law.

12. Contact EquityJet

Questions regarding these SMS/Text Messaging Terms & Conditions or EquityJet's SMS program may be directed to:

EquityJet, Inc.
1011 NW Lou Holland Dr.
Kansas City, MO 64116
Phone: 816-573-EJET (3538)

To stop receiving SMS messages, reply STOP. For assistance, reply HELP.